Small talk: a big deal

“Bit chilly today, isn’t it.” OK, remember: answer in agreement as it’s not an actual question; reply straightaway with a comment that includes the words ‘glad’ and ‘coat’, then follow up with a related statement/invitation such as ‘I know! The forecast said it was supposed to be warm all week!’ with a tone conveying mildContinue reading “Small talk: a big deal”

Look into my eyes: part I

Eye contact seems to be a REALLY BIG DEAL for a lot of people, particularly those in positions of authority. Not staring directly at their pupils? Clearly you aren’t paying attention. Avoiding eye contact when they’re talking to you? Makes you look shifty – what are you trying to hide, eh? The diagnostic criteria, theContinue reading “Look into my eyes: part I”